Replace an appliance with a new unit
Swapped in a new water heater or fridge? Replace keeps the old unit's history and starts the new one fresh.
Updated July 6, 2026
When the physical unit changes, don't delete the record — replace it. The old unit is archived with its full service history, and the new one gets its own schedule from day one.
- Open the appliance and click the Replace with a new unit button (the two arrows).
- Enter the new unit's brand and model — and its type, if that changed too.
- Save. The new unit takes the old one's place, with fresh manufacturer tasks.
Tip: The nameplate on the new unit has everything you need — brand, model, and serial are usually on one sticker.