Manage billing, cancel, or get a refund

Update your card, switch plans, download invoices, cancel, and how refunds work.

Updated July 23, 2026

Desktop: SettingsBilling
Mobile: Bottom tab → SettingsBilling

Your billing page shows your plan, your next billing date, and what you're tracking. The Manage Subscription button opens our secure Stripe customer portal, where the everyday billing actions live: update your payment method, switch between monthly and annual, and download invoices and receipts.

Canceling happens in the same portal: click Manage Subscription, choose to cancel your plan, and confirm. Canceling stops future charges; you keep full access through the time you've already paid for, and then the plan simply ends.

Good to know: Your data is preserved for 30 days after cancellation. Rejoin within that window and your home, appliances, and task history are right where you left them.

Refunds. There's no refund button; a person handles every request. Email support@tasks.house from your account's email address and tell us which charge you'd like refunded. As our Terms of Service say, we offer refunds on any purchase, for any reason. The money returns to your original payment method, you'll get an emailed receipt, and banks typically post it within 5 to 10 business days.

If a payment fails, your plan doesn't end on the spot. The charge retries automatically over the next few days, the billing page explains what's happening, and its Update payment method button takes you straight to the card form.

Tip: On a gifted account there's no card on file and nothing is ever charged automatically. How the gifted year winds down, and your options when it does, are covered in You've been gifted Tidings: getting started.
Still stuck? Open Tidings and use the Report a problem button in the corner of any page. It comes straight to us.